Terms of Service

These Terms of Service govern your use of the website located at and any related services provided by CoAlias.

By accessing, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or using any other services provided by CoAlias.

We, CoAlias, reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.

These Terms of Service were last updated on 15 September 2022.

Limitations of Use
By using this website, you warrant on behalf of yourself, your users, and other parties you represent that you will not:
1. modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and software contained on this website;
2. remove any copyright or other proprietary notations from any materials and software on this website;
3. transfer the materials to another person or “mirror” the materials on any other server;
4. knowingly or negligently use this website or any of its associated services in a way that abuses or disrupts our networks or any other service CoAlias provides;
5. use this website or its associated services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material;
6. use this website or its associated services in violation of any applicable laws or regulations;
7. use this website in conjunction with sending unauthorized advertising or spam;
8. harvest, collect, or gather user data without the user’s consent;
9. oruse this website or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties.

Intellectual Property
The intellectual property in the materials contained in this website are owned by or licensed to CoAlias and are protected by applicable copyright and trademark law. We grant our users permission to download one copy of the materials for personal, non-commercial transitory use.This constitutes the grant of a license, not a transfer of title. This license shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may be terminated by CoAlias at any time.

Our website and the materials on our website are provided on an 'as is' basis. To the extent permitted by law, CoAlias makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property, or other violation of rights.In no event shall CoAlias or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use this website or the materials on this website, even if CoAlias or an authorized representative has been notified, orally or in writing, of the possibility of such damage.In the context of this agreement, “consequential loss” includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity, or otherwise.Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Accuracy of Materials
The materials appearing on our website are not comprehensive and are for general information purposes only. CoAlias does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website.

CoAlias has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval, or control by CoAlias of the site. Use of any such linked site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.

Right to Terminate
We may suspend or terminate your right to use our website and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.

Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.

Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the Netherlands. You irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Automatic Subscription Upgrades
By using our services, you acknowledge and agree that when the limits of your current subscription plan are reached, your subscription will be automatically upgraded to a higher plan. This upgrade will incur additional charges as per the upgraded plan's pricing. You will be billed for these charges accordingly. If you do not wish to have your subscription automatically upgraded, it is your responsibility to monitor your usage and adjust it accordingly to stay within your current plan's limits.

Referral Program Terms and Conditions
By participating in our Referral Program ("Program"), you agree to abide by the following terms and conditions ("Terms") in addition to our general Terms of Service. The purpose of these Terms is to maintain the integrity of the Program and ensure a fair experience for all participants.

1. Self-Referrals: Participants are prohibited from referring themselves to the Program. This includes signing up for our services through your own referral link. Any self-referrals detected will be deemed invalid and may result in the termination of your participation in the Program.
2. Prohibited Activities: Any form of abuse, gaming, or attempts to mislead, including but not limited to posting fake discounts on coupon-sharing websites, will result in the permanent ban of your account from the Program.
3. Affiliate Credit: In certain cases, we may grant credit to an affiliate even if a customer did not sign up through an affiliate link or coupon code. If you believe you have a valid case for receiving credit, please contact us and we will do our best to assist you.
4. Advertising Restrictions: Participants are not permitted to create or run search engine ads (particularly on branded terms or domain names), Facebook ads, or any other advertisements that could compete with our own marketing efforts and potentially cause confusion among customers.
5. Facebook Ad Restrictions: Participants are prohibited from running Facebook ads that link to our website or any similar ads that could compete with our own paid marketing, drive up our costs, or potentially cause confusion among customers.
6. Impersonation: Participants must not pretend to act on behalf of our company, such as claiming to be an employee or representative. Any such actions will be considered a violation of these Terms and may result in the termination of your participation in the Program.
7. Modifications to Terms: We reserve the right to change, modify, or update these Terms at any time, at our sole discretion. By continuing to participate in the Program, you agree to be bound by any such changes, modifications, or updates. It is your responsibility to periodically review these Terms for any updates or changes.

Refund Policy
We provide a free trial period of our offering “CoAlias” ( to let you fully evaluate it before you make the decision to purchase the full version. Please use the trial period to ensure our product meets your needs before purchasing a license. Our support team is standing by to answer all your questions about CoAlias. Please test the product’s features and functionalities, and coordinate with our support team to clarify your doubts before making a final purchase.

Trial Period and Decision to Purchase Full Version
The 7-day trial period of CoAlias that we offer should be considered a “free look period”. During this time, we encourage you to use CoAlias, test it, and decide if you would like to purchase the full version. After the 14 days are up, you will no longer be able to use CoAlias trial version.

Purchase, Cancellations and Refunds
Once you purchase the full version of CoAlias, your license to use it will be activated after your payment has cleared. Once the license is activated, no cancellations will be possible, and no refunds will be given, except in the rarest cases (see below). We have this policy in place, since it would be impossible for you to return your registered version of CoAlias.

Refunds in Rare Cases
In rare instances and only within 14 days of your purchase of CoAlias, if due to technical difficulties, platform incompatibilities, or other unforeseen circumstances, CoAlias does not function in/for your organization, we may issue a full or partial refund. However, such decisions will be at our discretion only, and we have every right to refuse such requests.

If we do consider providing you a refund, we require that you provide all the necessary information for us to positively identify your purchase transaction (e.g., order number, your company name, date of transaction, purchase code, number of licenses purchased, etc.), as well as reasons for asking for a refund. We will verify these reasons by asking you further questions, or by trying to simulate the issues on our systems/networks, before making a final decision to provide a refund partially or in full.

Refund Communications
If we agree that your request for a refund is reasonable, and if your request is made within 14 days of purchase, we will require you to send us an email from your official company email address, or a letter printed on your company letterhead confirming that you are no longer using CoAlias, and will no longer use CoAlias in future.

It is your sole responsibility to ensure that all refund-related communication from your company reaches us within 14 days of purchase. CoAlias will not be responsible for any lost, delayed, or misdirected mail or email, or other communication system delays that prevent us from receiving your communication, and therefore prevent us from processing your refund request.

Refund Timeline
If your refund request is approved, it will be processed and a credit will automatically be applied to your credit card or original method of payment, within 14 days from the date of approval of your request. We will make every effort to ensure that we meet this timeline. However, there may be unforeseen delays, which we will keep you apprised of. We cannot be held legally or financially liable for such delays.

Delayed Refunds
If you have not received your refund after 14 days from the date of approval of your request, we will ask you to check your bank account again. Once you confirm that you have still not received your refund, we will investigate the issue from our side. However, there is often some processing time involved before a refund can reflect in your bank account, so we solicit your patience and understanding if there are further delays.

If you have any queries about the status of your refund, please get in touch with us at contact(at)coalias(dot)com

Acceptance of this Refund Policy
It is your responsibility to familiarize yourself with this refund policy. By placing an order for CoAlias free trial or full version, you acknowledge that you have read this refund policy, and that you fully agree with and accept the terms laid out in this refund policy.

If you do not fully agree with or accept the terms laid out in this refund policy, please do not place an order with us.

Please contact contact(at)coalias(dot)com if you have any questions about this refund policy or about CoAlias.

Acceptable Use Policy
This acceptable use policy covers the products, services, and technologies (collectively referred to as the “Products”) provided by CoAlias under any ongoing agreement. It’s designed to protect us, our customers, and the general Internet community from unethical, irresponsible, and illegal activity.

CoAlias customers found engaging in activities prohibited by this acceptable use policy can be liable for service suspension and account termination. In extreme cases, we may be legally obliged to report such customers to the relevant authorities.

This policy was last reviewed on 15 September 2022.

Fair use
We provide our facilities with the assumption your use will be “business as usual”, as per our offer schedule. If your use is considered to be excessive, then additional fees may be charged, or capacity may be restricted.

We are opposed to all forms of abuse, discrimination, rights infringement, and/or any action that harms or disadvantages any group, individual, or resource. We expect our customers and, where applicable, their users (“end-users”) to likewise engage our Products with similar intent.

Customer accountability
We regard our customers as being responsible for their own actions as well as for the actions of anyone using our Products with the customer’s permission. This responsibility also applies to anyone using our Products on an unauthorized basis as a result of the customer’s failure to put in place reasonable security measures.

By accepting Products from us, our customers agree to ensure adherence to this policy on behalf of anyone using the Products as their end users. Complaints regarding the actions of customers or their end-users will be forwarded to the nominated contact for the account in question.

If a customer — or their end-user or anyone using our Products as a result of the customer — violates our acceptable use policy, we reserve the right to terminate any Products associated with the offending account or the account itself or take any remedial or preventative action we deem appropriate, without notice. To the extent permitted by law, no credit will be available for interruptions of service resulting from any violation of our acceptable use policy.

Prohibited activity
Copyright infringement and access to unauthorized material.

Our Products must not be used to transmit, distribute or store any material in violation of any applicable law. This includes but isn’t limited to:

1. any material protected by copyright, trademark, trade secret, or other intellectual property right used without proper authorization, and
2. any material that is obscene, defamatory, constitutes an illegal threat or violates export control laws.

The customer is solely responsible for all material they input, upload, disseminate, transmit, create or publish through or on our Products, and for obtaining legal permission to use any works included in such material.

SPAM and unauthorized message activity
Our Products must not be used for the purpose of sending unsolicited bulk or commercial messages in violation of the laws and regulations applicable to your jurisdiction (“spam”). This includes but isn’t limited to sending spam, soliciting customers from spam sent from other service providers, and collecting replies to spam sent from other service providers.

Our Products must not be used for the purpose of running unconfirmed mailing lists or telephone number lists (“messaging lists”). This includes but isn’t limited to subscribing email addresses or telephone numbers to any messaging list without the permission of the email address or telephone number owner, and storing any email addresses or telephone numbers subscribed in this way. All messaging lists run on or hosted by our Products must be “confirmed opt-in”. Verification of the address or telephone number owner’s express permission must be available for the lifespan of the messaging list.

We prohibit the use of email lists, telephone number lists or databases purchased from third parties intended for spam or unconfirmed messaging list purposes on our Products.

This spam and unauthorized message activity policy applies to messages sent using our Products, or to messages sent from any network by the customer or any person on the customer’s behalf, that directly or indirectly refer the recipient to a site hosted via our Products.

Unethical, exploitative, and malicious activity

Our Products must not be used for the purpose of advertising, transmitting, or otherwise making available any software, program, product, or service designed to violate this acceptable use policy, or the acceptable use policy of other service providers. This includes but isn’t limited to facilitating the means to send spam and the initiation of network sniffing, pinging, packet spoofing, flooding, mail-bombing, and denial-of-service attacks.

Our Products must not be used to access any account or electronic resource where the group or individual attempting to gain access does not own or is not authorized to access the resource (e.g. “hacking”, “cracking”, “phreaking”, etc.).

Our Products must not be used for the purpose of intentionally or recklessly introducing viruses or malicious code into our Products and systems.

Our Products must not be used for purposely engaging in activities designed to harass another group or individual. Our definition of harassment includes but is not limited to denial-of-service attacks, hate-speech, advocacy of racial or ethnic intolerance, and any activity intended to threaten, abuse, infringe upon the rights of, or discriminate against any group or individual.

Other activities considered unethical, exploitative, and malicious include:

1. Obtaining (or attempting to obtain) services from us with the intent to avoid payment;
2. Using our facilities to obtain (or attempt to obtain) services from another provider with the intent to avoid payment;
3. The unauthorized access, alteration, or destruction (or any attempt thereof) of any information about our customers or end-users, by any means or device;
4. Using our facilities to interfere with the use of our facilities and network by other customers or authorized individuals;
5. Publishing or transmitting any content of links that incite violence, depict a violent act, depict child pornography, or threaten anyone’s health and safety;
6. Any act or omission in violation of consumer protection laws and regulations;
7. Any violation of a person’s privacy.

Our Products may not be used by any person or entity, which is involved with or suspected of involvement in activities or causes relating to illegal gambling; terrorism; narcotics trafficking; arms trafficking or the proliferation, development, design, manufacture, production, stockpiling, or use of nuclear, chemical or biological weapons, weapons of mass destruction, or missiles; in each case including any affiliation with others whatsoever who support the above such activities or causes.

Unauthorized use of CoAlias property
We prohibit the impersonation of CoAlias, the representation of a significant business relationship with CoAlias, or ownership of any CoAlias property (including our Products and brand) for the purpose of fraudulently gaining service, custom, patronage, or user trust.

About this policy
This policy outlines a non-exclusive list of activities and intent we deem unacceptable and incompatible with our brand.

We reserve the right to modify this policy at any time by publishing the revised version on our website. The revised version will be effective from the earlier of:

- the date the customer uses our Products after we publish the revised version on our website; or
- 30 days after we publish the revised version on our website.